Shipping is charged in accordance with the following table:
- All orders over $200.00 will receive prepaid freight.
- Orders from $.01 to $19.99 will receive a flat freight rate of $12.95.
- Orders from $20.00 to $49.99 will receive a flat freight rate of $17.95.
- Orders from $50.00 to $99.99 will receive a flat freight rate of $22.95.
- Orders from $100.00 to $149.99 will receive a flat freight rate of $27.95.
- Orders from $150.00 to $199.99 will receive a flat freight rate of $32.95.
In the Continental United States, all items are shipped via FedEx Ground or the United States Postal Service. Our warehouse is located in the Chicago area, so time in transit to the 48 contiguous United States is never more than 4 to 5 working days after the order has shipped out of our warehouse.
We ship 95% of orders within 2 business days. All acrylic, foam board, matboard, tools, and moulding with a -M will ship within this time frame. Moulding ending in a -G, -L, -R and -U will typically ship within 4 business days. You will be alerted to backordered items and we will issue credit back to your card if we are unable to fulfill with the first shipment.
Expedited shipping is available for in stock items. To request expedited shipping you must call our customer service department at 1-800-246-4726 or email them at info@framing4yourself.com.
If you are in the Chicagoland area and would like to pick-up your order, please leave a note at order check out that you will be picking up your order. We will waive the freight and will ensure your card is not charged for that amount. We will contact you once your order is ready for pick-up.
We are an on-line business that does not have a retail store. Our parent company has a showroom, but it is by appointment ONLY – NO EXCEPTIONS. Please note, the showroom only has corner samples of frames – not any of the other framing accessories available on our site.
Items shipping to Alaska, Hawaii and US territories will cost more and customers will be notified of additional shipping charges via email before the order is processed. You may go ahead and place your order online. However, the shipping that is automatically assigned is for the continental US only. You will be notified of additional shipping charges via email before the order is processed. Upon your approval of the revised shipping charges, the order will be processed.
Free shipping offers do not apply to customers outside of the 48 contiguous United States.
Our shopping cart is not optimized to assign foreign shipping charges and duties; however, we can fulfill orders for customers in Canada. First, email us at info@framing4yourself.com expressing your intent to place an order and include your name, address and telephone number along with the details of the order. We can then provide you with a quote for the freight, duties and taxes. We will process the order upon your approval of the shipping and duties and returning a credit card authorization form.
Free shipping offers do not apply to customers outside of the 48 contiguous United States.
Framing 4 Yourself does not yet ship outside of North America.
Occasionally we will experience an item on backorder. When this happens, we will advise you of the backorder and ask if you’d like to select an alternate item. If we do not hear back from you within 48 hours and when there are other items on the order, we will take the liberty of shipping those items that we can as soon as possible, and will cancel the backordered item. You will not be charged for the backordered item. If the item on backorder is the only item on the order and we do not hear back from you within 48 hours, we will cancel your order and your card will not be charged.
Visa, MasterCard, Discover and American Express are all accepted methods of payment.
We welcome orders from schools and institutions. Email your purchase order, including tax exempt number, and any other paperwork you need us to fill out, to info@framing4yourself. All product must be paid via credit card prior to shipment. Questions? Call us at 1-800-246-4726 or email us at info@framing4yourself.com.
If you are ordering in Illinois or California you will be charged state sales of 9.75%.
Framing 4 Yourself guarantees that the products it sells are of the finest quality and free from defects. (Note: An exception exists with regard to minor, normal and foreseeable damage due to shipment on matboard and foamboard products – see the details below.) If a product is defective, it can be returned within 7 days of receipt and a new item will be sent to you.
Merchandise should not be returned without a Return Merchandise Authorization (RMA). No refunds, credits or returns will be accepted or processed with out an RMA number. To notify us of a return, email us at info@framing4yourself.com or call us at 1-800-246-4726. Items that are returned because they were incorrectly ordered are subject to a 40% per item restocking fee. Such items must be returned within 7 days of order receipt. Shipping and handling charges are non-refundable. Return shipping expenses are the responsibility of the customer. Refunds will appear as a credit on your billing statement.
Assumption of risk on matboard and foamboard shipments: Dings, dents and dog-ears are minor, normal and foreseeable circumstances in the shipment of matboard. You should anticipate this.
Most customers trim full size sheets down to smaller sizes before use, and in doing so, trim away damaged edges. Framing 4 Yourself will not accept returns for minor damage to matboard or foamboard. If you feel that the damage is severe enough to warrant a credit, please email photos to info@framing4yourself.com. Framing 4 Yourself takes every precaution to ensure safe shipment of its matboard and foamboard products and enjoys a good track record in this regard.
Custom Cut Items MAY NOT be returned for credit. Each Custom Cut Item is made especially for you at the size you request. You are solely responsible for making the choice on the moulding and ensuring correct measurements are ordered. We have sample chips and corner samples available for all of the styles we offer. https://framing4yourself.com/product-category/picture-frame-moulding/picture-frame-corner-samples/
If you do not find a corner sample for the product you are interested in ordering, please reach out to us and we will create one for you. We can be reached at info@framing4yourself.com for special requests or questions regarding color, measurements, etc. We want to ensure we provide you with the right tools to order a frame you LOVE!
We will replace any Custom Sectional Frame if we have not cut the frame to the size that was requested or if there is a defect in the moulding. If this is the case, please email us at info@framing4yourself.com.
Shortage or Damage Claims
Please open and inspect all product upon receipt. ALL shortage and damage claims must be emailed to info@framing4yourself.com within ONE WEEK of product receipt.
Two reasons.
- Shipping a fuller carton makes your shipment less prone to damage.
- The more you order the lower your cost per sheet as the shipping charge is spread over a greater number of sheets.
You may mix any style and color of 32″ x 40″ mat board or 32″ x 40″ foamboard to reach the 9 sheet minimum.
We will alert you of the matboard minimum and will ask if you’d like to add to your order. If you choose not to add matboard or foamboard, your order will be canceled and your card will not be charged.
Dings, dents and dog-ears are minor and foreseeable circumstances in the shipment of mat board. You should anticipate this. Most customers trim the full size sheets down to smaller sizes before using, and in doing so, trim away damaged edges. Framing 4 Yourself cannot accept returns for minor damage to mat board and foam board.
Wholesale purchases are for sticks of moulding varying in lengths from 3 ft to 6 ft and adding up to a total of 95-99 feet. Our 99 foot packages are shipped based on the stock lengths available in our warehouse. We typically cut our wholesale bundles as 11 sticks cut to 5 feet and balance – since most sticks are 9+ feet, the balance will be a minimum of 4 feet.
We are able to cut to different lengths on the sticks, but caution that sticks longer than a 7 ft length will need to ship freight which is considerably more costly than parcel. If you want your bundle cut at a different base length (for example a 7 foot length), please leave a note at order check out and we will cut your bundle to the length requested. Please note, each of the 11 sticks needs to have the same base length.
Rest assured that there is color consistency between sticks.
Dings, dents and dog-ears are minor and foreseeable circumstances in the shipment of mat board. You should anticipate this. Most customers trim the full size sheets down to smaller sizes before using, and in doing so, trim away damaged edges. Framing4Yourself cannot accept returns for minor damage to mat board and foam board.
The Framing 4 Yourself Loyalty Points Program is our way of giving back to our dedicated community by turning your purchases into points you can redeem towards future purchases.
The best part? It’s completely free, and as soon as you create an account with Framing 4 Yourself, you’re automatically set up to receive reward points with every purchase.
There are a few ways you can earn loyalty points.
The first is by making a purchase through Framing4yourself.com. For each purchase you make, you receive 1 loyalty point for every dollar you spend. We sometimes may offer bonus points when purchasing special products as well.
In addition, our emails may contain bonuses and special offers for readers, so don’t forget to check your inbox. Framing 4 Yourself will also give you loyalty points after your first purchase or leave a product review.
20 points can be redeemed for $1 in store credit
You can log into your account by clicking on the icon in the top menu bar. Once you have entered your account login information, click on”My Points” in the menu on the account page.
In order to redeem your loyalty points for store credit, log into your account by clicking on the icon in the top menu bar. Once you have entered your account login information, click on”My Points” in the menu on the account page.
In this section, you can choose the amount of points that you would like to redeem for store credit.
That credit will appear as a payment option in your cart checkout during your next purchase. You can put the store credit towards all or part of a purchase total.
Points are valid for one year. You may redeem or earn more points to extend validity.
When returning a purchase, the amount paid with store credit will be returned as store credit. Conversely, any points earned on the purchase will be removed as eligible points from your points earnings.
There are no restrictions on using points unless you do not meet the minimum threshold for points.
If you have any questions about the loyalty program or your points, please email us at info@framing4yourself.com or send us a message through our contact page.